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Seanad Éireann debate -
Thursday, 20 Oct 2022

Vol. 289 No. 6

Nithe i dtosach suíonna - Commencement Matters

Energy Infrastructure

Ar dtús báire, ba mhaith liom fáilte a chur roimh an Aire Stáit. I welcome the Minister of State to the House. We all know we are facing into a tumultuous winter. Many people are terrified of the energy bills that will land on their doormats. Families are also concerned about the prospect of blackouts. Unfortunately I remember when we used to have blackouts. They were quite a regular occurrence in Ireland. Most people are unfamiliar with blackouts and they see a functioning energy system as part of the social contract they enter into with the State.

Another part of the social contract we take for granted is that our phones and the Internet will work. This too, it appears, is in doubt. The electricity outages we potentially face come with the threat of mobile phone and broadband blackouts. Once unthinkable scenarios are now a very real prospect. I have seen reports that 999 emergency calls could also be affected. One of the comforts in the blackouts years ago was that we had landlines and public phones. We knew that if anything went wrong we could still call for help or even just for comfort. The corded landline did not need additional electricity to run. Unfortunately those times have changed. Even after the power comes back, we could be seeing prolonged outages of the mobile and broadband networks because the power outages increase the probability of electronic components failing if subjected to abrupt interruptions.

How exposed are we? What contingencies are built into our communications networks? Throughout Europe the mobile phone mast antennae come with batteries that can last for up to 30 minutes in the event of a blackout. Do the masts here have this facility? How long can they survive a power outage?

We know that in a gas supply outage, procedure dictates that some customers must be prioritised. For example, an industry's gas supply is restrained before a hospital's gas supply and households are prioritised. If there are electricity outages by the system operators, will they be able to isolate the mobile phone network antennae when they are cutting power to sections of the grid? Reports from France and other EU countries are that it is not possible to isolate them and maintain power to them.

On 7 September, the Minister announced that joint gas and electricity emergency training exercises would be held. These involved Gas Networks Ireland, EirGrid, ESB Networks and the Commission for Regulation of Utilities, CRU. Did these exercises take account of communications networks? Did they look at scenarios where those communications networks would be knocked out? What mitigation attempts are being put in place by the Department? We know that telecoms companies throughout Europe are snapping up emergency generators.

Things are very serious. Nobody wants the lights to go out. Certainly the Opposition and members of the Oireachtas Joint Committee on Environment and Climate Action have worked very hard and co-operated with the Minister. We are concerned that we are seeing a regular pattern of rushed legislation and requests to waive pre-legislative scrutiny. Only this week we were asked to waive pre-legislative scrutiny on a Bill that would disapply the planning system and the environmental impact assessment process with regard to emergency generators.

We all have concerns about blackouts. There can be knock-on and unintended consequences, one of which I am raising today with regard to communications networks and mobile phones. What contingency plans has the Government put in place?

I thank Senator Boylan for raising this very important matter. I recognise how vital telecommunications services are to citizens for so many aspects of their daily lives. These include emergency situations during which it is imperative that individuals can contact emergency services by means of telephone and the Internet.

The Minister for the Environment, Climate and Communications and the Government are very focused on the need to ensure that telecommunications services for the use of emergency communications are not interrupted during the very challenging time we are facing this winter with respect to the security of energy supply.

The Commission for Communications Regulation, ComReg, the independent regulator, is responsible for the regulation of the electronic communications sector in accordance with national and EU legislation. Regulation 16 of the Universal Service Obligation Regulations 2011 requires undertakings to ensure, to the fullest extent possible, the availability of fixed voice in the event of catastrophic network breakdown or unforeseen circumstances. Voice providers must also take necessary measures to ensure uninterrupted access to emergency services.

In addition, operators of public communications networks or publicly available electronic communications services are obliged under the European Communities (Electronic Communications Networks and Services) (Framework) Regulations 2011 to take appropriate technical and organisational measures to appropriately manage the risks posed to security of networks and services. In particular, these regulations stipulate that measures shall be taken to prevent and minimise the impact of security incidents on users and interconnected networks. Specifically, the regulation states the following information: "Pursuant to 16(2) of the Universal Service Regulations 2011, (2) "An undertaking providing a publicly available telephone service shall take all necessary measures to ensure uninterrupted access to emergency services"."

While oversight of all of these obligations is a matter for ComReg which is statutorily independent in the operation of its functions, I understand from officials in the Department of the Environment, Climate and Communications that ComReg first engaged with operators of public communications networks and publicly available electronic communications services in October 2021 as a consequence of the risk of possible power outages last winter. The purpose of this engagement was to ensure that operators were factoring into their risk assessments the increased risk of power outages across the national grid.

Further to this, in June of this year ComReg facilitated an information session between the power industry and operators. The purpose of this information session was to update the operators on the current level of risk in respect of electricity supply and to inform operators of the expected impact to electricity supply if such a risk was to materialise.

ComReg continues to engage with operators regularly, particularly in light of the European energy crisis. From this engagement, ComReg understands that operators have and continue to factor in the risk of power outages into their business continuity plans and risk management protocols. The emergency call answering service, ECAS, is responsible for answering all 112 and 999 calls and texts, providing a vital link between the caller and the emergency services, namely Garda, fire, ambulance, the Coast Guard or, in cases involving aircraft, air traffic control.

ECAS is a stage 1 public safety answering point. Its role is to establish the emergency service being requested by a caller and the location of the caller or incident for the purpose of routing the call to the most appropriate emergency services centre, which will then take responsibility for the call and the decision in terms of the appropriate response to the call. ECAS is currently delivered from centres in Navan and Ballyshannon which take emergency calls from anywhere in the State. I am pleased to confirm that ECAS has on-site diesel generators in its call centres in Ballyshannon and Navan for use in case of a power outage, which will ensure that individuals who have the ability to make a call will get through to the service. These generators are tested on a monthly basis so as to ensure that there will be no interruption to ECAS services.

I thank the Minister of State for his comprehensive answer. It is reassuring to hear there are back-up generators for ECAS. The concern is that those who need to get in touch with ECAS will be able to do so because most people now use mobile phones or online services. The response did not address my specific questions on battery storage or the isolation of antennae on the grid. I will contact ComReg, and revert to the Minister of State if I do not get answers. It is of serious concern that people could be left stranded in the case of blackouts.

The national energy security framework, published in April 2022, sets out the response of the Government to the Ukraine crisis in the context of natural gas, oil and electricity. It provides a single overarching initial response to address Ireland's energy security needs in the context of the war in Ukraine and sets out the Government's action in response to these issues across key themes, which includes ensuring security of energy supply in the near term.

The Department of the Environment, Climate and Communications has set up an energy security emergency group, chaired by the Department's Secretary General, under the national energy security framework. This group ensures that emergency plans are in place, and are stress-tested and up to date. Emergency training exercises have been ongoing over many years as part of regular and ongoing contingency planning.

Gas Networks Ireland and EirGrid, the latter working in conjunction with ESB Networks, have robust procedures in place with regard to managing any shortfall in gas and electricity supplies. They regularly participate in simulation exercises to stress test the systems and procedures for emergencies to ensure that Government, State agencies and industry are prepared to effectively manage a range of potential scenarios.

The Commission for the Regulation of Utilities oversees the overarching emergency plans and works in conjunction with the Department of the Environment, Climate and Communications. ComReg can follow up on this issue.

School Transport

The Minister of State has been landed with duties which are not the responsibility of his Department. The Ministers are busy people.

Can the Minister of State please explain to me, in light of the huge uptake of free transport, which is a great thing in theory, what the Department of Education is doing about school transport in order to increase the number of available bus drivers? My parish lost a bus that has run for 50 years, a bus I took to school. Last Tuesday, over 37 families were left on the side of the road and have been left on the side of the road ever since. Nothing has happened to resolve the situation.

I spent the weekend trying to get a bus driver. I thought if I could find one, he or she could drive a bus, but that does not seem to have worked out yet. I spoke to the Bus Éireann school transport bus inspector for our region and gave her the mobile number of the driver I had contacted. I spoke to the contractors and gave them the number of the driver, but nothing has happened. There are a few issues.

While it is great to offer free school transport, it has led to chaotic situations whereby the children of people who have always paid for school transport are not getting bus tickets, while others who never paid for bus transport have received them. That is a good thing, but for people who have always paid for school transport to lose places on school buses is devastating. People have built such arrangements into their routines.

As parents, we all know that in rural areas the only chance of children getting to school is through school transport. There is no public bus service or Luas as there is in Dublin. Many families' plans and days revolve around children getting on a bus to go to school. This does not just affect people in Clare; parents have taken to the streets about this in other areas.

Did the Department think about this? If the number of buses and bus drivers available are not increased, yet the numbers availing of the service increased from 110,000 to 180,000 pupils overnight, of course there will be chaos. It is also unfair for children who always had a bus ticket to not get one this year. I am sure the Department did not set out to create this mess, but we are in a mess and it is taking a toll on all families and students.

In the case of the Inagh to Ennis bus route, the bus driver did not turn up. Parents were told he was ill and were not told when he would return. It turned out that he was moved to another area to fill a gap created by a driver who got sick. One route was prioritised over another. A group of 52 children were abandoned for the sake of another group because somebody got sick. I do not know whether the school transport section is paying contractors to treat students like that.

I do not know where the buck stops, but I want to highlight the fact that contractors have not been reliable in this instance. There was nothing wrong with the driver on the route; he was simply moved to another route. The students were shocked when they met him at school and he said he was sorry he had to leave them and felt bad but he was moved somewhere else.

It is ironic because I have asked for free school transport for years, but when it finally arrived it does not seem to be working. Perhaps Bus Éireann did not expect the uptake. Perhaps a lot of people applied for bus tickets which they are not using. We may need to examine whether parents applied for tickets because they were free and ask them if they need a bus ticket and allow somebody else to take the space instead. There are many facets to this. We cannot offer free school transport and not invest in more bus drivers and buses. What is the Department doing to increase the number of bus drivers? I understand it takes three months to become a bus driver and get a licence.

Is the Department doing anything about that? Is it running training courses? If it is I would love to know about them because this is not just an Inagh to Ennis issue, this is happening all over Ireland. I would love to know what the Department is doing about it and what it is doing about sorting out this one particular route, from Inagh to Ennis for the pupils who have relied on this service for more than 50 years until last Tuesday. It is now nine days later and we still have no resolution.

I thank Senator Garvey for her important Commencement matter. There is no doubt but that this issue has caused huge distress to families throughout the country. Before I address the specific issue on behalf of the Minister, Deputy Foley, I would like to provide an outline of the extent of the school transport service. The school transport scheme is a significant operation managed by Bus Éireann on behalf of the Department of Education. In the last school year, more than 121,400 children including more than 15,500 children with special educational needs, were transported on a daily basis to primary and post-primary schools throughout the country. The cost of the scheme in 2021 was €289 million. The school transport scheme is an important service for families and children. The purpose of the Department's school transport scheme is, having regard to available resources, to support the transport to and from school of children who reside remote from their nearest school.

In July 2022 the Government announced funding for the waiving of school transport scheme fees for the 2022-23 school year as part of a wider package of cost-of-living measures. School transport ticket registration for the 2022-23 school year closed on 29 July, by which time almost 130,000 applications and registrations were received for mainstream school transport. This figure included 44,299 new applications as well as roll-overs from the previous school year. Already more than 126,000 tickets have issued for the 2022-23 school year. At the start of the last school year, circa 103,600 children were carried on mainstream school transport services, in the region of 22,400 additional places already have been created.

I appreciate that response from the Minister of State but there is nothing in it that I did not know already. I have been working on school transport with kids through Green-Schools and modal shift for about 14 years. I have all the figures and I know the rules about 3.2 km and 4.8 km. To be honest, the reply does not deal with the issue at all. I asked a specific question, namely, has the Department done anything about increasing the number of bus drivers. If not, it will not be able to get this bus service that it wants. It is great the Department has the money for it. It is great that it is free but it has caused absolute chaos. Unless the Department actually focuses on increasing the number of bus drivers, it is not going to be resolved. That was the simple question I asked.

Also when the Minister of State's script says “The specific issues mentioned by Senator Garvey related to a case where the driver of a route is unfortunately currently unable to work on the route.” That is not because he was sick or anything. That is because he was moved to another route because the guy on another route fell ill. How did the contractor decide that the students in one area were more important than those in another area? That is the bigger question that I want to highlight with Bus Éireann because they are paying these contractors. These contractors have to be reliable and have some sense of honour towards the pupils they have been driving. In regard to the last line, “Bus Éireann is currently working to source a driver at present”, I do not know if it is. I rang the inspector and told her I have a bus driver. She said “Oh that is brilliant, because we do not have any”. I do not think Bus Éireann was actually looking for one but it was leaving it to the contractor to find a bus driver as the contractor is the one getting paid. I do not know what is happening now. I found a bus driver. I gave the details to the contractor. None of my questions have been answered and I do not think it is the Minister’s fault. There are people who are getting paid a good deal of money to deal with the school transport situation. They have not dealt with it properly. As for the concessionary tickets being given, that is also not true. The ones who got tickets before did not necessarily get it now. None of my questions have really been answered.

I will have to refer it back to the Minister, Deputy Foley, because it is not an area of my responsibility. It is her responsibility obviously to ensure that school transport is running effectively as it has done in previous years. I will refer the matter back to the Minister and have her respond to the points that Senator Garvey has genuinely raised in that regard and I fully accept that.

Health Services

Cuirím fáilte roimhe an Aire Stáit. The Minister of State will be aware that after the budget, a €100 million health sector winter fund was announced to deal with various emergency costs. This would be particularly targeted at section 39 providers to meet some of their costs. The Ministers of State, Deputies Rabbitte, Butler and Feighan have identified some of the organisations that could benefit from this. We know about them all around the country, including, in my own area, St. Aidan's Services in Gorey. Some of it is about addressing capacity issues but some of it is designed to meet the cost-of-living crisis we all face. Some of it is to deal with the rising energy costs.

The challenge is that the €100 million has been announced but we do not have any detail of it yet. It is meant to be a winter fund. I am not quite sure when winter is regarded as starting but from the drips in the Chamber here and in the other Chamber yesterday, and from what I experienced on the way home to Wexford last night, we are certainly not in the middle of summer or spring. It is important that we get clarity on that €100 million in regard to how its allocation is going to be determined, how section 39 organisations will be able to apply or will receive some of the funding and where it will go. Is it going to be for addressing capacity issues? Will it be around addressing the ongoing increased costs that everybody is facing? Will it be towards energy costs? What about the case of the staff? This has been an issue for a number of section 39 and other organisations, namely, addressing some of the salary concerns. Workers within the section 39 system often do the same work as their equivalents within the HSE but are paid less. Will some of the funding be directed towards that? At this stage it is important that we get clarity particularly for those section 39 organisations. I would be grateful if the Minister of State would provide us with more detail.

I thank Senator Malcolm Byrne for raising this important matter and for giving the Minister, Deputy Stephen Donnelly, the opportunity to respond with more detail on the status of the €100 million package. I would like to say that the Minister, Deputy Stephen Donnelly, was delighted to secure the €100 million additional funding this year. It will provide a one-off non-pay inflation support payment to community-based voluntary organisations. These organisations are funded through the HSE to deliver a range of health and social care services on behalf of the HSE to communities throughout the country. This includes residential, day and ancillary services for people with a disability, older people, mental health services, palliative care services, addiction services and other health and social care services provided in the community. The Minister is very aware that many of these organisations are experiencing significant inflationary pressures as a result of increasing energy, heating and related costs.

This fund is being made available in recognition of the challenges being faced by the sector in delivering and maintaining these key health and social care services. I hope it will provide the much-needed support to assist them in maintaining these important services.

Officials in the Department of Health are currently working on finalising a plan that will ensure the fund is allocated in a fair and transparent manner. It is proposed that the fund will be administered by the HSE, utilising the mechanism in place for funding eligible organisations in receipt of service level and grant aid agreements. As these arrangements are already in place with organisations, this will ensure that payments are processed and disseminated in a speedy and timely fashion. It is the Minister for Health's intention that payments will be made as soon as possible within the next month and that all payments will be made by the year end. Once the aforementioned plan has been finalised, the Minister will set out in detail the scope and mechanisms around the payments to these organisations, subject to the approval of the Department of Public Expenditure and Reform. Department of Health officials will continue to engage directly with their colleagues in the HSE to ensure that these payments are made as soon as possible.

Funding will be allocated through the established mechanism of the temporary assistance payment scheme to providers of long-term residential care who participate in the nursing home support scheme. This will ensure that payments can be made quickly and I have no doubt that this will be very much welcomed by the sector. I again thank the Senator for raising this matter.

I thank the Minister of State for his reply. I welcome the announcement of this funding but unfortunately, I do not share the Minister of State's confidence that the HSE will be able to allocate it as quickly as possible, particularly as many working in the sector are still waiting for their €1,000 Covid-related bonus payment to which they are entitled. I would be grateful for further guarantees in this regard. I accept it is the Minister's intention that the payments be made quickly but I seek further guarantees that all of these payments will be made within the next month. Can the Department say to all of the organisations that do wonderful work in all of our communities that by the end of November they will have received some of these payments? There are already mechanisms in place for working out how funding is allocated to these organisations so it cannot be too difficult to draw up a plan, particularly given the costs. The Minister of State has indicated that payments will be made by the end of November but I am looking for an assurance that this will happen.

I again thank the Senator for raising this very important matter. There are so many valuable community organisations that rely on departmental funding. Obviously, it would be foolish of me to give a commitment regarding an area for which I have no responsibility, but I will raise the issue with the Minister for Health. As the departmental reply indicates, the Minister expects this to be done within the next month and guarantees that it will be done by the end of the year. Those are his words, not mine.

Health Services

I welcome the Minister of State. I wish to raise the really significant issue of podiatry care in west Cork and will begin by providing some background information. There are more than 300 people in west Cork on a waiting list that is going nowhere. The majority of the people on the list are elderly. Many suffer with arthritis and diabetes and they need podiatry care. Last March, 15 out of 25 whole-time equivalent posts were vacant and because of that, people are waiting over a year to access podiatry care. It is bizarre that elderly and vulnerable people are waiting for nearly a year to access this service. I am concerned about the provision of podiatry services in the short term. In the longer-term, we have been told that a recruitment campaign is ongoing. I ask the Minister of State to outline the position with regard to that campaign over the last six months. Six months ago there were 15 vacancies. Have we made progress in filling those posts? What are the short-term care options for the 300 people who are so badly affected by this issue? At the moment, the service is firefighting in its efforts to ensure that people can see a podiatrist.

The way in which the service is organised is also a matter of concern. I have been contacted by people who are travelling from Clonakilty to Bantry and from Skibbereen to Clonakilty to access podiatry services. Where is the joined-up thinking here? We need to make sure that where there are podiatrists in a town, they are not travelling 30 or 40 miles to another town for an appointment. People have contacted me who would have had three or four podiatry appointments per year previously but now they are only getting one appointment every 18 months. This is a really significant issue. I realise that a recruitment campaign is ongoing but 15 vacancies out of a total of 25 posts is a really significant number and the knock-on impacts are enormous.

I ask the Minister of State to provide an update on the filling of the aforementioned vacancies. What is the short-term plan? We know the long-term plan is to fill the vacancies but we need to see some movement here. The 300 people in west Cork that I am dealing with need to see this service up and running.

I thank the Senator for raising this very important issue, which, I appreciate, is very distressing for the families concerned. The Minister for Health is aware that the recruitment and retention of staff across CHO 4 has been very challenging in recent months as considerable organisational and operational changes have been implemented. Indeed, as part of the enhanced community care programme, there are several vacancies across Cork and Kerry, including in west Cork. Cork Kerry Community Healthcare continues to run recruitment campaigns at local, national and international level to fill these vacancies and has assured the Minister that a robust communication campaign is being utilised to attract eligible candidates.

As an interim measure, a senior podiatrist from the Clonakilty primary care centre is providing podiatry care for those at greatest risk in west Cork, or network 10. Eligible patients continue to be seen and are being provided with ongoing care from this location. Those who are most urgent on the waiting list are being seen first. When all of the active, in remission and high-risk patients are seen and when space in the schedule becomes available, moderate-risk patients will be offered scheduled appointments. Currently, a total of 46 people are on the waiting list in west Cork. Cork Kerry Community Healthcare reports that there is only one child aged between 5 and 17 on the waiting list and although this patient has been waiting over 12 weeks to be seen, he or she is in a lower-risk category than other patients. Of those patients aged between 18 and 64, four have been waiting less than 12 weeks, two have been waiting less than 26 weeks and three have been waiting over a year. For those patients aged over 65 years, six have been waiting less than 12 weeks, nine have been waiting less than 26 weeks, four have been waiting less than 39 weeks and three have been waiting less than 52 weeks. However, there are 14 patients aged over 65 who have been waiting for longer than a year to be seen. Cork Kerry Community Healthcare has assured the Minister that priority is being given to those patients most at risk and that the majority of patients waiting to be seen are in the lower-risk categories. The Minister has, however, asked Cork Kerry Community Healthcare to accelerate the process whereby those waiting for more than a year can be seen.

The senior podiatrist from the Clonakilty primary care centre who is providing interim cover is also proactively providing training to other members of the multidisciplinary teams within the network, including two GPs, public health nurses and practice nurses. The senior podiatrist will also continue to provide services to west Cork in the short term. She has also agreed to travel to Bantry primary care centre to start a podiatry service there. Cork Kerry Community Healthcare has advised that it is forging strong links to ensure that this service will be well established when the new staff members are in post.

I thank the Minister of State for his response. The key issue is the number of vacancies. Six months ago, according to the figures I received, 15 out of 25 whole time equivalent posts were vacant in the Cork, Kerry region. I seek an update on the recruitment campaign. Perhaps the Minister of State does not have up-to-date figures. I ask that the Department provide such figures to me in the next few hours. How is the recruitment campaign going and how many of those 15 vacancies have been filled since last March? The long-term goal is to fill those vacancies. I acknowledge there is an issue with trying to attract people but we must find staff to fill these vacancies. Otherwise, the problem of long waiting lists will just continue.

Again, I thank Senator Lombard for raising what is obviously a very serious issue. The Minister for Health is responsible for this area so I will make contact with his office this morning and ask that an update on those 15 vacancies be provided to Senator Lombard. I appreciate that this is a significant issue for the community in west Cork.

I thank the Minister of State for his responses.

Cuireadh an Seanad ar fionraí ar 11.10 a.m. agus cuireadh tús leis arís ar 12 meán lae.
Sitting suspended at 11.10 a.m. and resumed at 12 noon.
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