Dáil Éireann Debate, Wednesday - 22 February 2023
173. Deputy Maurice Quinlivan asked the Minister for Social Protection the reason social welfare applicants who have submitted appeals are not receiving the standard acknowledgment letters from the social welfare appeals office; and if she will make a statement on the matter. [8932/23]
View answerThe Social Welfare Appeals Office functions independently of the Minister for Social Protection and of the Department and is responsible for determining appeals against decisions in relation to social welfare entitlements.
I am advised by the Social Welfare Appeals Office that it is standard practice in the Office to issue an acknowledgement on registration of an appeal notice. Paper/postal applications receive a paper letter by post in response and electronic applications receive an email reply in response.
I trust this clarifies the matter for the Deputy.
