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Dáil Éireann debate -
Tuesday, 11 May 1993

Vol. 430 No. 5

Adjournment Debate. - Ambulance Service.

I am sure the father of the House has acknowledged that I remained seated in spite of his anxiety to come in again. Having crossed swords on a number of occasions he expressed his dissatisfaction to me after the proceedings in the House had concluded and therefore I am most reluctant to become embroiled in any controversy concerning the Deputy.

I am grateful to you, a Cheann Comhairle, for allowing me to address this matter and to the Minister for coming in to reply to what is a serious problem. I am anxious in the few minutes available to me to raise four or five brief points on the need to upgrade the status of the ambulance service in the State. I am aware that at present the Department of Health is conducting an ongoing review of this matter. I hope the Minister will enlighten us as to when this review will be completed and the action, if any, he proposes to take in that regard.

There is a need to seriously consider upgrading the status of an ambulance call from the present essential service call to that of emergency service call. We all know that the designated emergency number, 999, is available to any member of the community who wishes to call an ambulance. However, the response of ambulance personnel and paramedics is on many occasions not that expected of an emergency service. There is no great difficulty during the day; the problem arises with calls for an ambulance between 1 a.m. and 8 a.m. It is necessary for the member of the ambulance personnel who is on call to rise from his or her bed, report to the hospital, procure the ambulance and drive perhaps up to 40 miles or more to the scene of the emergency. I hope some improvement can be made in this regard so that there will be an around-the-clock roster to deal with emergency calls, particularly in parts of the country with national primary routes.

As regards the training for ambulance personnel, it is my understanding that there is not a rigid training regime whereby refresher courses or further training may be undertaken. Perhaps the Minister would consider that matter. I understand that three out of every four ambulance personnel receive no training whatever for an urgent cardiac call. There is need to upgrade the status of training in that regard.

The physical state of many of our ambulances leaves a lot to be desired. Many of them have up to 200,000 miles on the clock and are in excess of ten years old. I know there is some health board allocation for fleet replacement but an overall policy with a clearly defined framework is essential to ensure the safety of patients in an ambulance. Ambulance equipment is also a matter of concern and basic stocks such as pillows and sheets may not be readily available. Medical equipment, much of it essential, is lacking in many ambulances. I hope that as a result of the review being undertaken by the Department the highest level of care and attention will be available to everybody irrespective of the part of the country from which they come. The equipment in many rural ambulances, particularly in the Western Health Board and North-Western Health Board areas, is unacceptable.

It is important that there be strict ruling on the question of ambulance personnel. At present the driver of an ambulance is accompanied by perhaps a hospital porter, a nurse or whoever is available at the time to go out on an emergency call. This is clearly insufficient because in many cases nurses are unable to perform the physical tasks of lifting a heavy patient by way of stretcher or otherwise. A two man crew is needed in ambulances.

My final point relates to Dublin where because there is no overall framework within which ambulances operate, there has been on occasion a duplication of ambulance calls, with two ambulances from different areas going to the same patient. That underlines a lack of coordination and efficiency. I hope the Minister addresses this problem by way of an overall national ambulance policy or a national ambulance authority.

At the outset I wish to thank Deputy Flanagan for raising this matter and for affording me the opportunity to explain the current position in relation to the provision of ambulance services nationally. As Deputy Flanagan is well aware, arrangements for the provision of ambulance services in each health board region is a matter for the individual health board in the first instance. Over the years significant improvements have been made, and continue to be made, by the health boards, with the assistance of my Department in the provision of these services. However, in recent years the ambulance service at home and internationally has been going through a period of great change both operationally and technologically. The importance of this vital service keeping abreast of these developments is certainly recognised by me. In addition, the necessity to examine the role of our ambulance service in a changing society and how best that role can be fulfilled also requires careful examination.

It is against this background of change that my Department, together with the health boards, is currently undertaking a major review of ambulance services nationally. The review body is considering the nature and level of service required, concentrating on four main areas — communications; pre-hospital emergency cardiac care; organisation, management and training; and arrangements for the provision of ambulance services in the Dublin area. These headings cover most of the points outlined by Deputy Flanagan and I will ensure that his points are taken into account.

The review body consists of representatives from a number of Government Departments, from each of the health boards and local authorities, the ambulance service, the medical and nursing profession, Dublin fire brigade and the national ambulance training school. The review body has taken into account the views of all interested parties and wide-ranging discussions and consultations have been held. Both written and oral submissions have been received by the body. The work of the National Ambulance Review Body is nearing completion and the report will be pesented to me during the summer. I look forward to considering the report and its recommendations as these will form the basis for the future national ambulance policy and will help to ensure the development of an ambulance service of which we can all be proud.

The ambulance service has a very important role to play within the health services generally and ambulance personnel are at the forefront of providing care and assistance to the public. We have a good service now but I am confident that this review will result in an even better service in the future for the people who really matter, the patients depending on the service.

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