In response to the Deputy’s question regarding new services that have been tested for external service delivery since March 2011 there were two areas identified as possibilities.
The Financial Appraisal prepared in respect of the Human Resources Shared Service Centre for the Civil Service examined four options for the implementation of a HR shared service. This included one option to implement a HR shared service centre managed and operated by an external provider.
Additionally whilst one new service has been examined with a view to External Service Delivery in the Office of Public Works, a decision on whether to proceed with this service has yet to be made by Government. At the present time, it is unclear whether a decision will be taken to proceed or not, irrespective of the outsourcing consideration.