Dáil Éireann Debate, Tuesday - 13 June 2023
320. Deputy Alan Kelly asked the Minister for Transport if Iarnród Éireann has at least one customer service officer onboard each Intercity train; if not, the estimated cost of ensuring there is at least one customer service officer onboard every Intercity train journey. [28433/23]
View answerAs Minister for Transport, I have responsibility for policy and overall funding in relation to public transport.
Under the Dublin Transport Authority Act 2008, the National Transport Authority (NTA) has statutory responsibility for promoting the development of an integrated, accessible, sustainable public transport network. The NTA works with the public transport operators, for example Irish Rail, towards progressively making public transport accessible.
The issues raised by the Deputy in relation to customer service officers are operational matters for Irish Rail and I have forwarded your question to the company for direct reply to you. Please advise my private office if you do not receive a response within ten working days.
