4 Jul 2012, 19:19
Representatives from Ulster Bank will come before the Committee on Finance and the Public Service tomorrow afternoon 5 July to discuss the backlog of unprocessed payments caused by the glitch in its computer systems.
Ulster Bank CEO Jim Brown will be accompanied by Chris Sullivan, CEO, UK Corporate Banking, RBS and Jim Ryan, Managing Director, Branch Banking, Ulster Bank.
Committee chairman Alex White, TD said: “The major technical malfunctions at Ulster Bank have now entered their third week. As a result of this IT glitch, and the resultant inordinate delays in rectifying customer business, many people do not have access to funds and are unable to make everyday payments. It is an unacceptable situation.
\"The Committee will press the bank’s senior executives tomorrow on a clear timeframe in which the issues will be resolved and on ensuring customers left out of pocket are appropriately compensated. Having met representatives from the Central Bank’s Financial Regulation Division on the situation today, the Committee is anxious to ensure that the difficulties for Ulster Bank’s customers are resolved as soon as possible.\"
The meeting will take place in Committee Room 4, Leinster House 2000 at 2:30 pm tomorrow Thursday 5 July.
Committee proceedings can be followed live at:
http://www.oireachtas.ie/ViewDoc.asp?fn=/documents/livewebcast/Web-Live.htm&CatID=83&m=o
For further information please contact:
Ciaran Brennan,
Houses of the Oireachtas,
Communications Unit,
Leinster House,
Dublin 2
P: +3531 618 3903
M: 086-0496518
F: +3531 618 4551
Committee Membership
Committee Membership
Deputies
Richard Boyd-Barrett, People Before Profit
Michael McNamara, Labour Party
Pádraig Mac Lochlainn, Sinn Féin
Michael Creed, Fine Gael
Jim Daly, Fine Gael
Pearse Doherty, Sinn Fein
Stephen Donnelly, Independent
Sean Fleming, Fianna Fáil
Joe Higgins, Socialist Party
Heather Humphreys, Fine Gael
Kevin Humphreys, Labour Party
Peter Mathews, Fine Gael
Mary Lou McDonald, Sinn Fein
Michael McGrath, Fianna Fáil
Olivia Mitchell, Fine Gael
Timmy Dooley, Fianna Fáil
Kieran O’Donnell, Fine Gael
Arthur Spring, Labour Party
Billy Timmins, Fine Gael
Liam Twomey, Fine Gael
Alex White, Labour Party
Senators
Sean D Barrett
Thomas Byrne
Michael D’Arcy
Aideen Hayden
Tom Sheahan
Denis O' Donovan