As part of measures to support customers through increases in the cost of living my Department was responsible for a package totaling over €2 billion, which included several lump sum payments, including the Christmas bonus and the Spring Cost of Living payment
The Christmas Bonus is a double payment, whereby a person receives double their total weekly payment inclusive of any increases for Qualified Adults or Qualified Children. The Spring Cost of Living Package did not include a double payment, rather it was a once off €200 Lump Sum payment for eligible recipients.
The two payments are not directly comparable. They have different methods of calculation, entitlement amounts and recipient groups. The calculations and provision of the payments also took place at different points in time. During that time, normal customer changes would have occurred, including, for example, change of entitlement, claim closure, entry to employment, or a customer's death. Any of these would have had the potential to affect a customer's entitlement.
There are, therefore, legitimate reasons why a person could have been eligible for one of the payments at a point in time but not eligible for the other. Any customers that feel that they should have received either the Christmas Bonus or the Spring Cost of Living payment, but did not, should contact my Department to pursue their claim.